I was the Marketing and Research Director of PC Magazine from the mid 90’s until 2002, and when I left the print issue was in deep decline.  According to this article from paidContent, 70% of the brand’s revenue now comes from online sources.   Printing several hundred copies of a monthly magazine makes no sense when people really want the information online.  A few weeks ago I wrote about how media companies had to make the web the center of their universe, not print, if they wanted to survive.  This move by Ziff Davis Media is a foreshadowing of what we will see during 2009 as the recession forces the hand of media companies.

I am glad that I got to be a part of publishing history.  There were a couple of years where we ran more print ad pages than any magazine in the US and once booked over $7 million in a single issue.  PC Magazine was incredibly profitable and influential in the tech industry.  Working with talented people such as Michael Miller (see his blog on the closing here) was like going to publishing grad school.  Most of the people I worked with at PC Magazine have gone on to very successful media careers.

Looking back, I remember the day that was the beginning of the end.  We were at one of our regular meetings at Dell and they told us they just started selling PCs over the web and were grossing nearly a million dollars a day.   At the time companies like Dell and Gateway were running 10-12 expensive ad pages an issue to present every SKU they had to our readers complete with 800 numbers to purchase.  With the advent of their online stores that ad commitment would be coming way down.   All they needed to do was drive web traffic.  It took roughly ten years but the web finally killed the magazine.  I wonder how many other tech magazines will follow their lead.  Most of them have just a handful of print ads from the big players.  I say, let it rip, go 100% digital/online and move on before you get left behind.

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This might have been a street hawker’s cry five year’s ago, but earlier this week, it was proclaimed matter-of-factly by nearly all honorees at BtoB’s Best Luncheon in New York. The event was well attended by senior marketers who were there to hear each of the 11 nominees for marketer of the year.  One of the highlights was a panel of marketing executives who gave their observations and communication strategies for next year and beyond.  You can read more about the event here, and some analysis of the comments here.  For those of us in the room, the theme was profoundly consistent: the brand war is over, and efficient, customer-based communication rules. Some excerpts from the nominees, in their words.

“We are seeing high return on live seminars and panels.” – Oracle

“White Papers and product information are the key for customer engagements.” – Siemens 

“We are focusing on a shortening in our time to customer relationships” and “I see convergence media and building content as our focus.” – Kodak

“We are shifting to one-on-one marketing.” – Xerox

“We are generating more content to help business owners do business better,” and “Our small business focus is shifting to value-based marketing.” - American Express

These are direct comments from large B2B companies who have seen the future – and that future is relationship marketing and metrics to measure their success. Companies that once focused on broad reach media and enormous sponsorship marketing budgets are now working to create the own media channels. These leading companies are taking an active role in creating the content their customers receive, and are part of the process of delivering content they know is most relevant to their customer’s needs.  In effect, they are creating their own private custom media channels.

When top marketing leader’s share with each other as opposed to hiding their top strategies, the shift has already happened. Don’t ride the old school marketing approach of broad reach & branding into the sunset. It is no longer an option to throw marketing investment at media channels featuring no measurability. Re-evaluate your 2009 media strategies now, and work to gain relevance with your customers and mind-share with your best prospects. In this case, following the leaders is the boldest approach.

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Content marketing is about revealing the credibility of your brand through customer-focused information—with an authentic and trusted voice. It’s an opportunity to use creative thinking—rather than a big budget—to get better results than traditional marketing methods.

I was lucky to one of several contributors to add an article to the special edition of their bulletin.  I chose to talk about creating a content-rich private custom media channel rather than traditional advertising.  Here is an excerpt from the article:

When a company educates its current and prospective clients on its field of expertise instead of pitching them products or services, that company becomes a reliable source of information. Your company becomes the media, and you’re now in a position to provide thought leadership and build customer loyalty. You’ve established your company as a trusted resource, and your customer feels more confident buying from you.

It’s no surprise that more and more companies are creating their own private media channels with original content to speak directly to their customers. With content and private media channels, marketers can start to take prospects down the road of permission-based marketing, where marketers must first ask permission before sending content or advertisements to prospective customers. This method requires that people first “opt-in,” rather than allowing people to “opt-out” only after the marketing messages have been sent. It also helps to build trust and affinity between marketers and their potential customers. Eventually, you will get to the point where customers and prospects will welcome your content and messages because of the trust you have built with them. Trust and affinity lead to increased sales.

This tactic stands in contrast to traditional advertising and marketing methods, which rely on renting media channels from media companies at very high costs. In that model, prospects are seeing marketing messages such as ads in magazines, on web sites and television, and are likely spending little or no time absorbing them.

In addition, rented media relies on “interrupting” your prospect with your message, an inefficient way to get out your marketing messages that is more likely to build resentment than trust. When a company owns its own media channel, it is engaging in direct dialogue with customers.

Every day more companies are creating their own media channels with original content to bypass traditional media outlets. In so doing, marketers take control of their message and their audience. Not only can marketers speak directly to customer interests and concerns, but now they do not have to worry about marketing messages being surrounded by distracting—or even inappropriate—content that may conflict with their brand. In addition, the financial rewards of private media speak for themselves: For the price of a few ads in a national magazine, newspaper or broadcast network, a company can create its own custom magazine with original content for a targeted audience. We believe this trend will grow rapidly over the next few years as advances in technology and consumer behavior make it more feasible. There is no better way to drive marketing ROI than by surrounding your potential customers and prospects in a controlled environment that you own.

To read the whole special report – click here.

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Interested in being an expert?  Then begin thinking like one.  An expert by definition is “having, involving, or displaying special skill or knowledge derived from training or experience.”  In other words if you can demonstrate that you know more than most and are recognized as a leader within a community you are an expert.

In the 1980’s it could take you years to establish yourself as an expert.  With today’s social networking communities you can be recognized almost overnight.  Let’s look at two communities and how to position you and your business as leaders.

LinkedIn:

LinkedIn is established to be a business networking community.  You have the opportunity to ask questions, answer questions and participate in discussions.  The more time you dedicate to positioning yourself the more you will differentiate yourself.  Include links to your sites (blogs included) and where possible share your books or white papers on the subject.  References also speak volumes.  Anytime you can say “don’t take my word for it, read what my customers think” the more credible your opinions and suggestions become.

You can also join “like-minded” experts on LinkedIn.  These are small groups inside of the larger community that often focus on a discipline (e.g. marketing, sales, recruiting, human resources, or accounting) or on a specific interest (e.g. events, public relations, consulting).  Groups are reflected on your profile and allow people to see your affiliations and interests.

Facebook:

Facebook is different as it was set up as a social site.  Both business and personal intersect here.  You can establish multiple Facebook pages that focus on your business and on you as an individual.  You can choose to combine it all into one page.  Post notes that include article leads with links as well as highlights from your latest activities.  Changing your status to include information on where you are speaking or a presentation you may have posted will drive others to review your work.  You can cross link both Facebook and LinkedIn driving your audience from one site to the other.

There are many other sites that work much like these two (Plaxo, Namyz, MySpace).  It is possible to stretch yourself too thin with social networks.  I recommend you pick two and really focus your efforts in developing your message through your profile, references and participation (e.g. status updates, Q&A). 

The path to being an expert is clear: a well developed profile, references from your customers, participation in online discussions and building a following of contacts who are looking to drive business with you and for you.

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The subject of surveying was a big one this year as pollsters had the very tough task of trying to estimate the proportion of voters by party identification.  That is the key variable for weighting the results.  It is usually based on the last national election – Presidential or mid term congressional.  In 2008 pollsters tried to grapple with the unknown factor of how many new voters Obama would be bringing into the process.  It was tempting to jack up the percentage of democratic voters based on the response to Obama’s appearance and fund raising.  The results are in and Fordham University did a study comparing the results of all of the polls.  The winners were Rasmussen and Pew which nailed the final margin.  See the full list here.

All during the campaign I was reading and relying on Rasmussen because they were the most conservative in their estimates, and always had it as a pretty tight race.  I had a gut feel that Gallup was over weighting to Democratic Party identification and as a result they came in near the bottom for accuracy.  A couple of lessons learned:

The best poll methodology is the tracking polls like Rasmussen because they survey every day and keep reporting a three day rolling average.  They also screen on likely voters rather than registered voters which tend to favor democratic candidates over republican.

Because of accelerated news cycles and proliferation of news and information sources opinions move and change quickly.  That makes the tracking polls superior to the polls that are just a snapshot.  The “snap shot” polls only capture a moment in time vs. a rolling average.

Put your trust in pure research companies over polls sponsored or done by media companies.  The bottom half of the list is dominated by media outlets such as WSJ, NBC, ABC and FOX.  And the two overall worst were the New York Times/CBS poll and Newsweek’s.  All of these snapshot polls consistently over rated Obama’s support and put him much further ahead.  They gave the appearance of a much bigger margin between Obama and McCain.  Media companies do these polls for marketing and PR purposes as much as to provide content to their viewer and readers.  Going forward, they should be somewhat discounted after this very poor performance.  Newsweek’s poll was particularly galling – they usually had Obama up by 12-15 points.  And, since they promoted the heck out of their survey it made news because it was showing such a wide spread.

I’d like to give them the benefit of the doubt that their poll was just a poorly done marketing gimmick.  I would be shocked, shocked to learn that objective, unbiased news organizations such as Newsweek and the NY Times would try to manipulate the election by showing Obama ahead by huge margins that no research company was finding. 

Anyway, it’s time to move on and wish President-elect Obama good luck.  And one final message to the media.  Please give Mr. Obama some space and let him pick his cabinet without the need to vet (a.k.a. try to find information to ruin their lives) the people he may be considering.  We will be a better country if you show some restraint and class.

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This seems different than the usual end of the year cut backs that seem to happen in the industry.  It would be tempting to explain away this activity to a general economic slowdown and impending recession.  That is a big factor for sure and media companies are smart to pare cost going into 2009.  However, I think something bigger is going on than just recession based cutting.  The long talked about decline of print media may be gaining some steam, and approaching critical mass.

Traditional media companies are under intense pressure to transition their business from print to digital and alternative media.  The shift of business model is a killer because with rare exception, people do not often pay for online media vs. print subscriptions and the advertising CPMs for online are much smaller than print.  The web has become the default in most cases for information gathering and reading content.  In the past I never thought I would abandon the daily newspaper.  Now, I keep asking myself why am I paying $30 a month to have the Boston Globe delivered.  All the content is online for free and by time I get a chance to read it at night, the news is ancient.  In the “Green” age having a newspaper dropped at your door everyday seems very wasteful and not eco-friendly.   It now seems clear that information gathering and readership behavior has changed forever. 

The news is equally bad for print media on the advertiser side since print advertising is both expensive and un-trackable. Not a great combination in era of ROI based marketing.  The trend of companies communicating directly with customers and prospects is here to stay and growing.  The content marketing movement is clearly taking a bite out of traditional media.  Custom media is growing at the expense of print media in many cases.  More and more companies are bypassing media companies and creating their own private media channel.  In fact, we just launched a magazine for Aramark, the food service company, to talk directly to customers in the healthcare vertical.  You can see the details here. In addition, we are constantly talking to clients about digital magazines and online video to talk directly to their customer and prospects.  These sometimes are from budgets that traditionally had gone to traditional advertising.

Hopefully the people running media companies recognize the permanent status of these trends and are not just hoping for the market to “turn around”.   It is time for a new business model and cost structure.   However, the biggest change needed is mindset.  For today’s media brand the web needs to be the center of the universe and print thought of as an ancillary product.  This change needs to start at the top of these companies and they have to get out of their comfort zone.  Perhaps the news this month is the first step.  The first step of a long and tough journey that is now necessary for survival.

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I had a few people question me about my comment surrounding possible fraud on Obama’s contribution web site.  Here are more details: They disabled the security feature that makes sure a billing address matches a credit card number.  This is pretty standard stuff on almost every e-commerce web site.  Many conservative bloggers went onto the site and donated $5 under names such as Saddam Hussein, Osama Bin Laden, A. Hitler and my favorite Fraudulent Voter, with made up addresses and they were accepted.  If you Google “Obama contribution web site security” you will see plenty of postings.  If you don’t want to believe right wing bloggers, here is the NY Times on the story.  By disabling the security, they could take contribution from wealthy donors who already gave their legal limit or from donors outside the US.  The RNC is not going to give up on this one.

When ABC’s Charlie Gibson questioned Barack Obama on the topic, he said it was too hard to report the names of over two million donors from his web site.  Charlie just took the answer and moved on which is unbelievable considering two factors.

1. Anyone with even the most basic knowledge of technology and software knows how simple and easy it is to download a database from a web commerce engine into excel.  The man who made fun of McCain for not using email gets a pass.  Could you imagine the outrage if it was the Republican who raised $600 million, passed on public financing and had this happen on his web site?

2. What happened to Charlie the Grand Inquisitor who spent two days trying to make Sarah Palin look bad? (with assist from Sarah herself)

Here are some other interesting and random tidbits picked up over the weekend.

Great expectations – Obama certainly has his followers whipped up with hope and change and the spreading of wealth.  This clip is a classic and must been seen.  It features Peggy Joseph, Obama supporter, telling a reporter that if Obama wins she won’t have to worry about paying for gas or her mortgage anymore.  The O-man may want to think about managing expectations.  Peggy should probably keep making her mortgage payments for now.

Keeping it in perspective – Check out this local Detroit news clip of a woman who would not give Halloween candy to Obama supporters. You have to watch this nutty lady, her name is Shirley.  This is not exactly going to help the Republican Party build a new image going forward.

Media Bias – A new report from the Kennedy School at Harvard.  They did a solid survey about perceived media bias.  Link to it here, but here is the lead:

Most Americans do not trust what they hear or read in media coverage of the 2008 presidential campaign. Poll results just released by the Center for Public Leadership at Harvard Kennedy School and the Merriman River Group show that 62% of those surveyed are distrustful of campaign media coverage and that same percentage think that the media does a poor job of separating their own opinions from the facts in their reporting. The public’s trust has not improved since one year ago, when a statistically equivalent 64% said they did not trust the media’s election coverage.

Also, incase you have not read it; check out this pretty brave column on media bias and its causes from Michael Malone of ABC News. 

Did you know there are several web sites devoted to Hillary Clinton supporters who still hold a serious grudge against Sen. Obama?  I really doubt many of them will vote for McCain/Palin, but they are still bitter.  Here is a post from one of their forums that is handy to read today.  It is a compilation of news stories from this time four years ago predicting a big Kerry win over Bush. 

I have been looking at polls all weekend, and there is something screwy going on with them, especially the state polling.  They are all over the map from Obama blowouts to three point races in the same state.  I think it has to do with the weighting of likely voters.  They try to weight and balance the proportion of party affiliation to make it representative.  Every pollster is using a slightly different model and that is accounting for the variation.  There is no right answer to know how many new Democratic voters there actually are and if they will come out and vote.  Also, these polls usually undercount Republicans as they did in 2004.  On top of that, no one has any idea of what role race is playing in the polling.  My gut says, based on primary results, that Obama’s numbers are over stated by a 2-3 percentage points.  If that is true and the undecided break for McCain we are at a dead even race.  Or, Obama will win by 7-8 points and the whole thing will be over when PA, Ohio, Virginia and North Carolina are called at 8 pm eastern.  The people running the network polling operation should be pretty careful about using exit polls to make early calls of states.  There are too many unknown weighting variables to take into account this year.  Chances are someone is going to get burned by calling a state wrong based on faulty exit poll projections.

All I know for sure is that on January 21, 2009 (my birthday!) one of these guys is going to spend his first full day in the Oval Office with nothing but trouble and bad news on his famous desk.  Be careful what you wish for, you may get it.
 

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Check back here after the election for the post-mortem on the actual results.

Please take the time to read through and please comment or send me your own prediction to gplutsky@kingfishmedia.com and we’ll post them.

Sam Whitmore, Media Survey

Barack Obama will win by five percentage points in the popular vote and with a plurality of between 40 and 50 votes in the Electoral College.

The Senate will go 58-42 in favor of the Democrats.

Sarah Palin will be another winner, as portrayed on Fox News. Fox will side with her in its coverage of the rift that developed between her and John McCain. Her groundwork for 2012 will begin to be laid on Election Night.

Joe Pulizzi, Junta 42

Whether you lean more to the right or to the left, this election if firmly focused on the economy.  If you look at the history of US elections, when the economy is the #1 issue going into the election, there is almost always a change in party, or a “throw the bums out” philosophy. Over the past couple weeks; you’ve seen McCain work to distance himself as much as possible from the Bush administration to try to combat this issue. Nonetheless, it’s pretty clear that Obama will take the election, most likely by a significant margin considering the severity of the economic crisis.

Although there are many important issues being discussed by both parties (health care, abortion rights, Iraq), this election comes down to this one issue.  My prediction, with just a few days until the election, is that Obama will win the popular vote by at least eight percentage points, and take the electoral vote by amassing 363 total electoral votes to McCain’s 175.

Gretel Going, Channel V Media

As someone who is more concerned with the U.S.’s global relations than my own portfolio; who sees more importance in caring for those in need than buying myself yet another house; and who wants to uphold the freedom of choice that this nation was founded upon rather than convincing everyone that my way is the right way, I want Obama to win…and by a landslide.

If he wins by only a small margin it doesn’t send out the message that America’s not happy with the status quo. Considering how the rest of the globe views us—and how much they’re affected by our actions (and us by theirs)—I think it’s important that we send this message out loud and clear.

So while I’d love for Obama’s win to dramatically reflect this sentiment, I think he’ll only win by a hair. I’ll take what I can get, though.

Gordon Plutsky, King Fish Media

It is stunning to think that in a few days we may be electing a president who is the most liberal member of the senate, has socialist ideas on wealth, has questionable past associations and possesses a significant lack of experience and accomplishments.  To top it all off he is a black Ivy Leaguer with the middle name of Hussein.  It sounds like a movie script. Yet, the polls have him ahead and he is likely to win.  How did we get to this point? Let us count the ways.

He is not a Republican nor named George Bush.  All Bush II did was preside over an unpopular bungled war, the Katrina mess and an economic collapse – Quite a nice piece of work, cowboy.  (Don’t blame me, I voted for Gore and Kerry)

By opting out of the federal campaign finance system Obama has raised and spent over three times what McCain had at his disposal.  This advantage has allowed him to carpet bomb ads and build strong local organizations. (Prediction alert – In 2009, a scandal will erupt around the type and nature of some his smaller contributors who’s names are not being reported)  The Washington Post has the story here.

John McCain, while an inspiring person is not an inspiring candidate.  And, he is not the candidate of the base of his party who never embraced him.  What happened to the right wing “values” voters who helped elect Bush twice?  Will they show up on Nov 4th?  If not for Sarah Palin and her appeal to the right McCain would be down 15 points.  She is drawing huge crowds everywhere, well, except for Massachusetts and Manhattan – home base of the liberal elite.

Barack the Wealth Spreader has used class warfare in the way of promised tax cuts and other goodies for “working people” while demonizing “rich” people and businesses.  Obama has leveraged envy and resentment for all it is worth.  Ask not what you can do for your country; ask what Barack can do for you.

   The O-Man on Casual Campaign Fridays

The end of journalism from the mainstream media as we knew it in the form of cheerleading for Obama. They fell for his message of hope n’ change like a teenage girl in love.  The vast majority of the media has been in the tank for him and did the dirty work to discredit his opponents.  First it was Hilary Clinton and then McCain before the brutalization of Gov. Palin.  Joe the Plumber and Bristol Palin were scrutinized more than Obama’s history with Bill Ayers.  It is beyond me why media business models (newspapers, magazines and broadcast networks) that are in real trouble chose to alienate half the county.  In the long term, this will not work out well for the national media.  They have lost all credibility.

And the biggest reason – the timing of the collapse of the finance and banking industry a few weeks before the election was probably point, game and match.  The drop in the stock market accompanied McCain down in the polls.  Books will eventually be written about the causes, but for right now, it is perceived to be the fault of Bush and the Republicans in general.  The general sentiment is to throw the Republicans out of office and give Obama a chance – this is a very legitimate rationale.  This fortunate timing is the reason why he may become the first Democrat in 44 years to top 50% in the popular vote.  The depths of the economic bad news will likely bring in voters who would never vote for Obama under normal circumstances.

The combination of Bush, the fundraising advantage, media bias and current economy are virtually impossible to beat.  However, there is one thought that is haunting me and that is Obama’s performance in the popular vote in the democratic primary vs. Hillary Clinton.  She beat him consistently down the stretch and would have won the nomination if there were a few more states left to contest.  In many of the big swing states the undecided voters broke for Clinton.  McCain has a history of closing strong and the polls are tightening after Obama took a big lead a few weeks ago.  Obama, who has not been in many tough fights during his charmed life, may not be a closer.  For these reasons I think it will be tighter than the polls indicate.  I am calling the popular vote for Obama 51.5 – 48.5, and the electoral votes 311-227.

This election battle will be over but not the war. Being the opposition party (and getting Bush off their backs) will energize the Republicans and conservative base.  The race for 2012 begins on November 5th.  Governors Palin, Jindal, Pawlenty, Huckabee and Romney, please start your engines.  However, if McCain pulls it off, Hillary Clinton lives to run another day.  Close your eyes and imagine this – October 5th, 2012 and Luke Russert is moderating a Presidential debate between VP Sarah Palin and Sen. Hillary Clinton.  That would be some sweet Karma.

Speaking of Sarah Barracuda, here is my talented wife Susan’s entry into her company’s pumpkin carving content.  It speaks for itself.

Larry Walsh, Ziff Davis Enterprise

The lead headline of the Nov. 5 New York Times will read “McCain Wins, Obama Launches 2012 Presidential Bid.” 

The headline might as likely read, “Obama Captures White House, GOP Aims to Capture House in 2010.”

In the closing days of the 2008 Presidential election season, one that began more than 24 months ago, predicting a winner is an invitation to foolishness. Obama/Biden is the likely winner, given the trending and momentum, but McCain/Palin show signs of closing the gaps in key battleground states in the final stretch. The final outcome: too close to call. The pundits are probably correct that the sheer volume of new voters and the anticipated record-high turn outs will likely break all of the previous statistical polling models.

But think about the previous time reference: 24-month road to the White House. Our Canadian neighbors dissolved their government, called for elections, launched a multi-party nationwide campaign and elected new leadership in a period of weeks. Americans, on the other hand, have created a system that will likely result in the perpetual presidential campaign. No sooner we cast our ballots will we immediately see contenders throw their hats into the ring for the next round of polling.

Should Obama carry the mantle of the Democratic party back to 1600 Pennsylvania Avenue, we’ll see Sarah Palin’s profile permanently elevated to national political leadership and Joe Biden positioned as the guardian of the Democratic leadership in Congress. And with every speech, every policy brief and every piece of legislation, Obama will be selling himself for another term in office.

Should McCain mount a miracle comeback, he will be charged as the caretaker of the GOP leadership and setting up the White House for a successor. Perhaps that successor will be Sarah Palin, but more than likely Mitt Romney, Mike Huckabee or some other rising star.

In this new age of absurd politics, the American people lose because they will be overexposed and manipulated by a continuous stream political marketing designed to force reactionary decisions rather than long-term policy direction. “Change We Need” and “Country First” are not strategies, but taglines. And, sadly, those taglines are now being mistaken as positions and substance.

Assume Pennsylvania stays blue; Obama will take the White House with a 5 percent gross national vote margin and 300+ electoral votes. And with that the 2012 presidential campaign will begin immediately. I might as well cast my ballot in early voting now.

Brad Ketchum, King Fish Media

Definition of “change” (or changed, chang•ing, chang•es)
As defined by Answer.com in association with Webster’s Dictionary

Verb:
          
1. To cause to be different: change the spelling of a word.
2. To give a completely different form or appearance to; transform:changed the yard into a garden.
3. To give and receive reciprocally; interchange: change places.
4. To exchange for or replace with another, usually of the same kind orcategory: change one’s name; a light that changes colors.

Change is a word that has come to define the 2008 election and by itself, the very meaning of the word has come to represent one party’s entire platform. The platform for “change.”  But as we all know, change for change’s sake really doesn’t accomplish anything as the definitions above make quite clear: “to cause to be different; to give a completely different form or appearance; to exchange or replace with another, usually of the same kind or category.”

Clearly, no matter who is elected, they certainly will look different in form and appearance from the current administration. But we shouldn’t elect our President based on appearance, their oratory skills, the form they assume or how much they spend on advertising. We need to elect a President that views the current situation as one that needs fixing and improving in order to compete in a challenging global economy and environment. We don’t need government to be bigger, to tell us what to do with our money, to spend more of our money or to merely make change for change’s sake. Change needs to happen as a byproduct of steering this country back on course, not as a platform bereft of sound decision-making, ideals and understanding.

If we’re going to change the way government does business, change has to actually mean something. It has to be supported by ideas, theories, and facts. To merely elect a President who promises change isn’t much different then deciding when to remodel the bathroom. The bathroom is functional, serves its purpose well but its time for a “change.” The thinking is that if we change it, everything will not only look nicer (that olive green sink—yikes), but somehow will work better. But will it?

No matter whom you vote for in this year’s election, don’t mistake change for good or better. We all know that change means many things. Some good and some bad. Rather, vote for the candidate you think has the experience, ideas, values and facts that will help lead this country into the next decade. Do your homework. After all, that new sink might look a lot nicer, but in the end, it can still get plugged.

I have to believe rational minds will prevail and change for change’s sake loses. McCain by a stiff arm’s length.

Kate Fleming, Channel V Media

I’m sure I’m supposed to come down firmly on one side or the other, but right now I’m pretty firmly stuck between my optimist and my pessimist selves.

Optimistically—and, bizarrely enough, rationally—Obama wins on Tuesday.  Key groups that he has rallied—young people, African Americans—turn out in historic and unprecedented numbers to move things decisively in Obama’s favor.  Although there are protests from Republicans about voter fraud and issues at the polls, these are no match for the basic fact that Obama secured a clear and decisive victory.

Now for my pessimist self:  in this self’s brain, ominous scenarios keep swirling.  Many first-time voters, a majority of whom are Obama supporters, arrive at the polls to find challenges to their registrations, people are turned away at overcrowded polling stations (more likely to be in urban—and therefore—Democratic  strongholds), and we see something akin to 2000. Supposedly energized young voters stay at home.  And another 2000 repeat:  Obama wins the popular vote, but John McCain wins the Electoral College.  At which point I, along with millions of others Americans, descend on Washington for the largest protest in years.  But it makes no difference. 

McCain keels over days after he is sworn into office. President Palin, Todd, and the whole Palin clan take over the White House, and bring “Wasilla Main Street,” “Real American” values (none of your fancy “education” for us, dontcha know) to the country.  Suddenly, W looks like a wise leader.

I won’t believe an Obama victory until I see it!

Cameron Brown, King Fish Media

President, John McCain, by 17,200 votes as he wins NC, Indiana and Pennsylvania.

Tim Coffin

President, John McCain, with 51% of the popular vote

Colleen Brown

President, Obama by 10,500 votes

Brian Bucky

Obama - 54%
McCain - 43%
Ralph Nader - 3%

Ekem

Obama - 59%
McCain - 39%
Other - 2%

Kathleen Martin, RocketCom

Winners and Losers

No matter what your thoughts are related to the candidates this year, there are going to be some winners and losers this November 4th.
 
On the top of my loser list would be the majority of reporters in the media.  They have clearly demonstrated that neither truth nor facts are required for a news story.
    
Hollywood will also find itself on the worst dressed list for this election season.  Apparently playing a politician or person of importance on television has left these individuals delusional when it comes to their influence on the majority of voters.
 
Topping the winner list would be democracy.  With record turnouts expected at the polls and early voting lines being opened to allow all registered Americans to vote, the democratic process remains alive and well in the United States.
 
Each of us will also be winners.  While we may be paying more in taxes, healthcare, gas, groceries or anything else we purchase at least the campaign commercials are over.

Kimberly Jackson, King Fish Media

I’m Gonna Miss Sarah - er uh Tina Fey!

Five days till voting and I have just one thing to say:  I am really going to miss Tina Fey.  My favorite part about this election has been the resurgence of Saturday Night Live.  Our country may have needed change, but we also needed a good laugh.  Talk about delivering content that was just what the Comedy Doctor ordered!

Now for the important part: my prognostication for the election.  It was Tim Russert (boy do I miss him) who said “Florida! Florida! Florida!”  My prediction is “Ohio! Ohio! Ohio!  Ohioans have picked winners every year since 1944 EXCEPT for 1960 when they chose Nixon over Kennedy.  I am predicting Obama by a touchdown, 7% points overall across the country with a big win in Ohio.  I also am swinging out and calling Florida and North Carolina as Blue, not dark Blue, but Blue enough to add to the overall point totals.

And as the token mom in the group, I am going to say to my friends and colleagues what I say to may kids, regardless of the outcome.  I didn’t vote for George Bush and my children know that.  One day, one of them called George Bush a bad president and a litter bug.  (For a 7 year old that was a real insult!)  I told them they were not allowed to say mean things about the President especially if they couldn’t prove that the comments were true.  They countered with “but mom you didn’t vote for him, so you must not like him!”  I explained to them all that no matter who I vote for and whether or not I like them - the person who wins is MY President too.  I don’t have to agree with him/her but he/she gets my respect because it is a very hard job to be President and we should be grateful for their service.  No matter what, we have two Americans who love this country so much that they are willing to work around the clock for the next  4-8 years (for much less money than your average CEO) in service to our county and in dedication of their lives to the American people. 

So Sarah Palin, have fun back in Alaska.  Somehow I believe that we haven’t seen the last of your folksy-good ol’ self.  Remember that Obama started off with a big night at the DNC 4 years ago and it has catapulted him to greatness.  Keep your rented wardrobe handy, you may need it again soon!
 

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During this process you may have noticed that a large number of both corporate and private recruiters are looking to connect.  Recruiters are by nature active networkers.  They understand that they may meet the next great hire directly or indirectly through their network. Recruiters are experts at turning their contacts in leads.

So how do you do this?  I recommend three easy steps:

1.  Open a conversation with each of your contacts.  As I previously mentioned I respond to each invitation with a personal message.  I do have a form message that I personalize based on the profile of the individual.  I do the same with invitations.  I share what I do and what I am looking for.  I always ask for the business.  I am networking to grown my business.

2. Have “free” items available.  White papers, links to your blogs or anything that will share your expertise with the potential lead.  This is a validation process for them.

3. Set telephone calls to follow up individually.  I may spend 4-5 hours a week networking on line, but I spend an additional 8-9 hours in follow up calls and sending out information to prospective clients.

LinkedIn has added discussion functions to each of its groups.  You can send out a question or even a specific job request to the group.  This is also an excellent place for you to answer questions and position yourself as the expert in a specific area.  If in responding to a question you see an opportunity to ask for the business I often choose a “private reply” versus and open posting.  This allows me to contact the individual directly and share with them the benefits of my company and how I can assist them with their specific question or need.

Ready to jump offline and add an in person social networking option?  I recommend BNI . BNI offers everyone an opportunity to grow their business through referrals.  I use BNI to supplement by Facebook and LinkedIn communities and increase my local area leads.

Careful feeding, watering and farming of your contacts can turn your social network contacts in leads and revenue for your business. 

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This is a great time to talk to your customers with your own private media channel and accomplish two important objectives.  First, you can firm up their support and make sure they have a strong affinity for your company, and won’t be swayed to leave for a cheaper product or service.   More importantly, it is an opportunity to earn incremental revenue from a group of people who you have already acquired and sold as customers.  Now it is time to reap the reward of the investment you made to make that person a customer. 

This week I received a mailing at home from a company who does a great job of cultivating their customer base – Lowe’s – the home improvement store.  As a homeowner I am a pretty regular customer, and I prefer it to Home Depot, mainly because of the customer service and nicer atmosphere of the stores.  Recently I bought a storm door and had Lowe’s installed it for me since I am completely useless in that area.  I must have received 10 calls from Lowes and the contractor they hired to set up the appointment, thank me for the purchase and make sure I was satisfied with the installation job.  I was pretty impressed, and it left me with a great experience and strong affinity towards Lowe’s.

The mailing I received was sent to current customers and had two main messages.  One was to send two gift cards – one for $10 off a $50 purchase and the other was $25 off of a $250 purchase.  They called them “Project Starters” which is an excellent idea. The cards are a great method to give someone the motivation to get into a store and spend money with Lowe’s.  The other message was near and dear to my heart.  It was an offer to subscribe to one of three custom media magazine’s that Lowe’s produces for customers.  They gave a web address and an 800 number to subscribe and see back issues on the site.

Lowe’s is doing a great job of creating a content based private media channel to retain and market to their customer base.  When you combine that effort with superior customer service, you have a company that will do fine even during a housing and economic downturn.  I wonder how many companies will follow Lowe’s down the Private Media path of content marketing.  It is much harder than just going dark or the status quo, but the payoff is significantly greater.  There is opportunity in chaos and the companies who are smart in 2009 will emerge even stronger for the recovery.

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