Private label media: The promise of content marketing

Booz and Company just released a smart new white paper entitled “The Promise of Private label Media” which is worth reading if you are charged with your companies sales and marketing strategy. 

Private label media or private media is one of the most important, if not most important marketing trend of the new media landscape.  Companies can create their own private media channel to communicate directly with customers and prospects with original content.  Essentially, the brand becomes the media. 

People are more comfortable than ever getting their content from multiple sources–a perfect environment for any business thinking about stepping in and becoming such a trusted source of information.  This is the general logic: when your company educates its current and prospective clients on its field of expertise instead of pitching them products or services, your company effectively becomes a reliable source of information and entertainment. In other words, your company becomes the media, and is now in a position to provide thought leadership and build customer affinity.  You’ve established your company as a trusted resource, and as a result, your customer feels more confident buying from you.  And you have increased your ability to measure results in terms of generating leads and creating incremental sales.

While traditional advertising will always serve a purpose in terms of general awareness, these private media channels encourage brand loyalty and affinity, and allow companies to speak directly to their customers and prospects in a controlled environment. Add a bit of good research to the equation and now brands are able to create content that resonates specifically with the needs of various audiences and existing customers, as well as content that supports permission-based marketing tactics that will woo their prospects.

Bottom line: when a company or brand becomes the media, it effectively creates a direct dialog with customers that lead to a pre-determined behavior and/or increased sales.  Creating your own media channel also increases accountability and measurability, which is critical in the current economic environment.