http://www.kingfishmedia.com/thinktank/2007/11/16/don%e2%80%99t-underestimate-the-personal-touch-customer-retention-and-events/ King Fish Media Blog Fri, 30 Jul 2010 15:45:01 +0000 http://wordpress.org/?v=2.2.2 http://www.kingfishmedia.com/thinktank/2007/11/16/don%e2%80%99t-underestimate-the-personal-touch-customer-retention-and-events/#comment-85 jen_chan, writer MemberSpeed.com Tue, 20 Nov 2007 19:12:49 +0000 http://www.kingfishmedia.com/thinktank/2007/11/16/don%e2%80%99t-underestimate-the-personal-touch-customer-retention-and-events/#comment-85 It's great that more and more companies are taking this approach. Everything must be seen as an opportunity and not anything else. Honestly, I didn't think live events were much of a venue for such issues. Apparently, that's one advantage not a lot of people realize. It’s great that more and more companies are taking this approach. Everything must be seen as an opportunity and not anything else. Honestly, I didn’t think live events were much of a venue for such issues. Apparently, that’s one advantage not a lot of people realize.

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